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Call BJ’s Travel 888-743-2735 or you can go online to access the Travel help center, there is also an online chat option for help.

The cruise lines are processing refunds as quickly as possible. As you can imagine the turn around time to process a refund is a little longer than normal due to a higher volume of requests.

The general rule for processing a refund is about 90 days from the time you submit a request for a refund.  If you have not submitted the request for a refund, please visit Take Action on a Cancelled Sailing to submit the form to request a refund with the cruise line. If you have already submitted the form there is no need to submit it again.

To access your reservation details, click the "Review and Confirm Reservation Details" link in your confirmation email (subject line: Thanks, <Name> - Confirm Your Reservation with TRAVELBJS.COM: Further Action Required)

To request a new confirmation email, call 1-888-743-2735, 24/7 and speak to a Travel Agent.

The decision to purchase a beverage package depends on how many sodas or cocktails you plan to drink in a day. Purchasing a drink package allows you to pay one price for unlimited drinks, instead of paying for each drink.

Most cruise lines have different beverage packages you can choose from, such as:

• Deluxe package: includes cocktails, beer, wine, non-alcoholic beverages, premium coffee, tea and bottled water. Also includes discounts on bottles of wine.
• Premium package: includes premium coffees, teas, bottled water, juices, sodas, and non-alcoholic cocktails.
• Soda only package: includes bubbly sodas with unlimited refills. Available for adults or children.
• While purchasing a beverage package prior to your cruise is the most cost effective, you can opt to purchase one on board for a slightly higher price. With this option, you must purchase a package for each day of the cruise.

For more information on the price of beverage packages visit: How much does it cost to buy a beverage package.

You can access your reservation via our Customer Self Service page, available at: My Cruise Reservation.

To access your reservation you will need:

• Your 8 digit confirmation number: 6- _______ (Don't know your number? Check your confirmation email or ask a Chat Agent)
• Email address used when booking your reservation
• Guest last name on the booking

Once you are logged in, you will be able to:

• Make a payment
• Add travel protection
• Add Shore Excursions
• Confirm trip details
• Request an invoice/confirmation

Chat is available in Customer Self Service between the hours of 9 am - 12am EST, 7 days a week.

Choosing a cruise line is a personal choice based on your lifestyle, tastes, and budget. Take time to do some research and consider your options. Our comprehensive cruising overview will help point you in the right direction.